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The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Returns & Refunds
All orders are customized. There will be no returns, refunds, or exchanges when items are produced as ordered. Please review your order carefully before proceeding to checkout.
Please note we have sample sizes in stock for sizing purposes. We will not be responsible for items that do not fit if they were ordered and decorated properly.
If you have any questions about your order, please contact Victory Promotions at 315.788.3855 to talk to a member of our sales team.
Orders may be cancelled within the first 48 hours after being placed. After 48 hours, cancellations are not excepted. Order cancellations may be subject to restocking fees.
Shipping & Delivery
At this time, Victory Promotions ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Please allow 3 to 4 weeks for production, packaging and delivery. If you need items to arrive by a certain date, you will need to discuss this with a member of our sales team. Production, packaging, and shipping times may vary.
Orders placed on this website are subject to items available. VICTORY PROMOTIONS is not responible for supplier's out-of stock conditions. VICTORY PROMOTIONS will fill every order as promptly as possible.
We appreciate your patience and understanding in this matter.